Good to know
The small print, in plain words. It keeps every clean on time and every home safe.
Please give us at least 48 hours’ notice to skip, move or cancel a clean. Cancellations with less notice may be charged 50% of the clean, because we can’t fill the time.
Recurring prices apply from your second visit. If you skip more than two visits in a row, your plan may switch to our one-time price.
You don’t need to be home. Share a key, code or lockbox details when you book. Keys are coded and kept locked in our office.
If we can’t get in at the booked time, we’ll call and wait 15 minutes. After that, a lockout fee of $50 applies.
We love pets! Tell us about them when you book. Please secure any pets that are nervous around strangers or vacuums.
We keep a card on file and charge it after each clean. You’ll get a receipt by email.
Tips are never expected, but they’re always appreciated and go 100% to your cleaner.
If anything on our checklist was missed, tell us within 24 hours with a photo, and we’ll come back and re-clean it free.
We’re fully insured. If something is damaged during a clean, we’ll tell you right away and make it right.
For safety, we don’t move heavy furniture, clean above 10 feet or handle biohazards.
See your price in 30 seconds, then book online or send a request. We’ll text you back within a few hours.
